Remote Monitoring and Management Services
Remote management and monitoring of devices (RMM) is essential for overseeing, maintaining, and troubleshooting systems efficiently.
Remote Management Service
Includes the following services on devices such as servers, desktops and laptops:
- Remotely accessing and managing devices
- Deploying and updating operating system and application software
- Configuring and adjusting system settings and policies as needed
- Applying recommended software patches
- Rebooting, shutting down, or waking devices as needed
Remote Monitoring Service
Includes the following services on devices such as servers, desktops and laptops:
- Remotely monitoring devices to detect and address issues proactively.
- Track CPU, RAM, disk usage, and network activity to monitor the health of the systems.
- Receive real time alerts and notifications for performance issues and failures and resolve or mitigate the issues.
- Detect and block unauthorized access or potential threats.
- Collect system and application logs for analysis.
